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This document serves as your comprehensive guide to initiating Delivery Flow for the first time. It outlines the process of accessing flow metrics for your work in four straightforward steps.

Comprehensive Instructions for Accessing Your Flow Metrics

  1. Generate a Workflow Map Using a Project Template

  2. Establish Issue Color Coding

  3. Determine the Appropriate JQL Query

  4. Execute the Query to Obtain Your Flow Metrics

1. Generate a Workflow Map using a Project Template

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Only application administrators can create Workflow Maps.

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Subsequently, the newly generated Workflow Map will be visible on the Workflow Maps Admin Page. This map leverages the selected project to define lanes and values within the workflow map. At this point, you can edit the Workflow Map should it not align precisely with your requirements.

2. Establish Issue Color Coding

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Only application administrators can set Issue Colors.

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Within this section, you can define and assign colors to your various issue types. For detailed instructions, you can refer to the guide on mapping colors to your issue types.

3. Determine the Appropriate JQL Query

With Color and Workflow Map setup complete, the final step to access your Flow Metrics is to input and run a JQL query that encompasses all the work you intend to measure. However, your query demands careful consideration. Primarily, you must contemplate the query's scope. For example, are you seeking data for your team, a cluster of teams, or the entire organisation?

Additionally, you must factor in time. Certain projects have extensive durations. Merely specifying the scope without setting a time constraint could lead to the extraction of an overwhelming volume of irrelevant data. Here is a simple example to get started:

Focus on project used to create Workflow Map

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Project in (TEAM) AND updated >= startOfWeek(-12)

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The range of possibilities for your query is extensive. However, for a first run, it is advisable to begin with a simple query. Ultimately, our goal is to provide products to our customers. As you refine your query, take into account your product, the different teams involved, and all the work undertaken by these teams. Your polished query should encompass all these activities.

4. Execute the Query to Obtain Your Flow Metrics

Navigate to the Delivery Flow App Page from Jira's top menu:

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Once execution of the query is complete, you will have access to the Flow Overview, Flow Types, Flow Demand,Flow Times and Flow History pages. You are now in a position to refine your query and repeat its execution if necessary. You can also adjust your Workflow Map or create new Workflow Maps for other projects or products being developed within your organisation.

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