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When a user executes a query for the first time, unless they have adjusted their user settings, the query will run with default settings. Essentially, all flow metric calculations will use the Basic Flow Map that is autogenerated when Creating a Flow Map. This Flow Map only contains mappings for Jira’s basic status values. That is, To DoIn Progress and Done.

It is highly likely that your system has status values that are not contained in the Basic flow map. When executing a query in this situation, Delivery Flow will warn you that it has encountered an issue(s) that has a status value not referenced by the current flow map. See below screenshot for an As defined in Flow Metrics Now, prior to executing a query, it is critical that a user selects an appropriate workflow map from user settings. If your query returns an issue with a status that is not referenced within the Workflow Map, it will not be able to interpret the meaning of the status.

In such cases, when executing a query, Delivery Flow will notify you of encountering one or more issues with status values that are not defined in the current flow map. Please refer to the screenshot below for an illustrative example.

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When faced with this occurssituation, the user canhas several options:

  1. Go Navigate to user settings and select appropriate Flow Map.Amend query to return only on the Delivery Flow Query Bar and choose a suitable workflow map.

  2. Adjust the query to only display issues with a status covered by current flow included in the current workflow map.

  3. Contact app admin and request that all relevant Reach out to your Jira administrator and ask to ensure that all pertinent Jira statuses are covered encompassed by the flowmapworkflow map.

Details of For further information regarding the unmapped statuses can be found in the Calculations file which is available via , please refer to the Calculations file accessible through the download button . When on the Delivery Flow Query Bar. In cases where Delivery Flow encounters comes across an issue with an unmapped status, it is ignored and not included in calculationwill be disregarded and excluded from the calculation.

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