When a user executes a query for the first time, unless they have adjusted their user settings, the query will run with default settings. Essentially, all flow metric calculations will use the Basic Flow Map. This Flow Map only contains mappings for Jira’s basic status values. That is, To Do, In Progress and Done.
It is highly probable that your system incorporates status values that are not present in the Basic Flow Map. In such cases, when executing a query, Delivery Flow will notify you of encountering one or more issues with status values that are not defined in the current flow map. Please refer to the screenshot below for an illustrative example.
When faced with this situation, the user has several options:
Navigate to user settings on the Delivery Flow Query Bar and choose a suitable Flow Map.
Adjust the query to only display issues with a status included in the current flow map.
Reach out to the application administrator and ask to ensure that all pertinent Jira statuses are encompassed by the flow map.
For further information regarding the unmapped statuses, please refer to the Calculations file accessible through the download button on the Delivery Flow Query Bar. In cases where Delivery Flow comes across an issue with an unmapped status, it will be disregarded and excluded from the calculation.
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Cards extension